Last updated: 14.09.2026
These Terms and Conditions ("Terms") govern paid subscriptions to, and the use of, the Varhor membership area, reports, market intelligence, data, analyses, articles, dashboards and other digital content and services made available under the Varhor brand ("Services").
Provider
Diana Bagdasaryan
trading as Varhor – Real Estate Market Intelligence
Bismarckstraße 19 A
32756 Detmold
Germany
Email: info@varhor.com
VAT identification number: DE440242272
The above provider is referred to in these Terms as "Varhor", "we", "us" or "our".
1. Scope and Incorporation
1.1 These Terms apply to all contracts concluded between Varhor and customers concerning paid Varhor subscriptions and related digital content and digital services.
1.2 These Terms are made available to the customer before the binding order is submitted, in a form that allows the customer to read, save and reproduce them. By submitting a binding order, the customer accepts these Terms as part of the contract.
1.3 Deviating, conflicting or supplementary terms of a Business Customer do not become part of the contract unless Varhor has expressly agreed to them in text form. This applies even where Varhor performs the contract with knowledge of such terms.
1.4 Individual agreements made in writing or text form between Varhor and a customer take precedence over these Terms.
1.5 Mandatory statutory rights applicable to Consumers remain unaffected by these Terms. Where mandatory law grants a Consumer protection that cannot lawfully be excluded or restricted by contract, that protection prevails over any conflicting provision of these Terms.
2. Consumers and Business Customers
2.1 A Consumer is a natural person who enters into a legal transaction predominantly for purposes that are outside that person's trade, business or profession.
2.2 A Business Customer is a natural or legal person, or a partnership with legal capacity, acting in the course of its commercial, professional or self-employed activity.
2.3 During checkout, the customer is asked to state whether the subscription is purchased as a Consumer or as a Business Customer. The customer must provide accurate information. The rights and obligations set out in these Terms differ depending on this classification, in particular regarding the right of withdrawal, renewal, cancellation and jurisdiction.
2.4 Where a person purchases a subscription on behalf of a company, partnership or other organisation, that person confirms that they are authorised to act on behalf of that organisation, and the organisation becomes the contractual customer.
2.5 The classification as a Consumer or Business Customer is determined by the predominant purpose for which the subscription is concluded. The use of business details, a company name or a VAT identification number may be taken into account as an indication of a business purpose but does not override mandatory statutory Consumer status.
3. Description of the Services
3.1 Varhor provides independent information, research and market intelligence. Depending on the relevant subscription plan, the Services may include:
- real estate market data and analysis
- market reports and downloadable publications
- transaction and rental statistics
- charts, visualisations and dashboards
- market, economic and macroeconomic insights
- infrastructure and development information
- regulatory updates
- methodological explanations
- research based on public and third-party information
- historical datasets and analytical comparisons
- editorial publications; andother digital research and analytical content.
3.2 The specific features, content, access rights, publication frequency and subscription period included in a subscription are those displayed on the relevant pricing, product or checkout page immediately before purchase. That description, together with these Terms, defines the agreed characteristics of the digital product.
3.3 Varhor may correct errors, revise historical data, update calculations and revise analyses where corrected, updated or additional information becomes available. Corrections of this kind serve to maintain the conformity of the Services.
3.4 Unless expressly agreed otherwise, a standard Varhor membership does not include individually commissioned research, individual consulting services or personalised recommendations.
3.5 Where Varhor removes previously published historical content from the membership area, Section 22 (Changes to the Services) applies. Content lawfully downloaded during an active subscription may be retained in accordance with Section 18.6.
3.6 Technical requirements for using the Services, and information on functionality, compatibility and interoperability of the digital content, are set out on the relevant product page and in Section 21. 4.
4. No Investment, Financial, Legal or Tax Advice
4.1 All Varhor content is provided for general informational, research, educational and market-intelligence purposes only.
4.2 Varhor does not provide investment advice, financial advice, legal advice, tax advice, personalised real estate advice or personalised recommendations concerning the purchase, sale, financing, development or holding of any asset.
4.3 Nothing published or made available through Varhor constitutes or is intended to constitute:(a) an offer or solicitation to purchase, sell or subscribe for any security, investment, property or financial product; (b) an investment recommendation; (c) a personalised recommendation; (d) a professional valuation or appraisal; (e) legal or tax advice; (f) a guarantee or prediction of future market performance; or (g) the establishment of an adviser-client, broker-client, fiduciary, lawyer-client or similar professional relationship.
4.4 Market analysis necessarily involves assumptions, methodologies and interpretations. Past market developments do not guarantee future results.
4.5 Customers remain responsible for their own decisions and should obtain appropriate independent professional advice where necessary.
4.6 This Section describes the nature and purpose of the Services. It does not exclude or limit Varhor's liability or the statutory remedies of Consumers; Section 20 (Conformity) and Section 26 (Liability) apply.
5. Market Data and Third-Party Sources
5.1 Varhor may use information obtained from public authorities, open-data portals, government entities, statistical bodies, developers, public registers, research organisations, commercial data providers and other third-party sources.
5.2 Varhor takes reasonable care when collecting, processing, calculating and presenting data and when preparing its own analyses. Underlying third-party information may nevertheless contain errors, omissions, reporting delays, duplicate records, inconsistent classifications, incomplete data, methodological limitations, retrospective adjustments, changes made by the original source, or other issues outside Varhor's reasonable control.
5.3 Varhor may apply methodologies, filters, exclusions, classifications or calculations to source data. Where relevant, methodological information is described within the applicable publication or methodology section.
5.4 Market information may change following publication. Historical publications reflect the information available at the relevant publication or data-cutoff date. Unless expressly stated otherwise, information is provided as of the date or reporting period indicated in the relevant report, article, chart, dashboard or publication.
5.5 References to third-party sources do not imply endorsement, sponsorship or affiliation unless expressly stated.
5.6 Nothing in this Section excludes or limits statutory rights, including Consumer rights relating to defective or non-conforming digital products under Section 20.
6. Eligibility and Member Accounts
6.1 Paid subscriptions are available only to natural persons aged 18 or over with full legal capacity, and to legal entities or other organisations acting through an authorised representative. Varhor does not knowingly conclude subscription contracts with minors.
6.2 Customers must provide accurate, current and complete information when registering and must keep account and billing information reasonably up to date.
6.3 Login credentials are personal and must be kept confidential.
6.4 Unless the relevant subscription plan expressly includes multiple users or seats, an individual membership account may not be shared with other persons, and customers must not permit unauthorised third parties to access paid content using their credentials.
6.5 Customers must notify Varhor without undue delay if they become aware of actual or suspected unauthorised access to their account.
6.6 Varhor may require reasonable security measures, including password resets or re-authentication, where necessary to protect an account or the Services.
7. Conclusion of the Contract
7.1 Descriptions of subscription plans and prices displayed on the Varhor website do not constitute a binding contractual offer by Varhor. They invite the customer to submit an order.
7.2 The customer selects the relevant subscription plan, enters the information required during checkout and is given the opportunity to review and correct the information entered before submitting the order, using the technical means provided during checkout.
7.3 By activating the final order button, which is clearly labelled to indicate that the order creates an obligation to pay, the customer submits a binding offer to enter into the selected subscription contract.
7.4 Varhor accepts the customer's offer when payment is successfully confirmed, when Varhor expressly confirms acceptance, or when paid membership access is activated, whichever occurs first.
7.5 Following conclusion of the contract, the customer receives an electronic confirmation of the subscription. Where legally required, the contractual confirmation is provided to the Consumer on a durable medium within the statutory period, including these Terms and the withdrawal information.
7.6 Before submitting a binding order, customers are provided with the pre-contractual information required by applicable law concerning the selected subscription, including the main characteristics of the digital content, the total price, the term, and the conditions for termination.
7.7 Varhor stores contract-related and transaction information to the extent necessary for contract administration, accounting, compliance and statutory retention obligations. Customers should retain the electronic contract confirmation and the contractual documents provided to them, as continuous availability of historical contractual documents within the customer account is not guaranteed.
7.8 Unless another language is expressly offered during the relevant checkout process, the contract language is English. All contractual communication is conducted in English unless otherwise agreed.
7.9 Varhor does not currently submit to any voluntary industry code of conduct concerning the conclusion of subscription contracts.
8. Subscription Plans
8.1 Varhor may offer different subscription plans. The plans currently available, together with their prices, features, content, access rights and billing intervals, are displayed on the Varhor website and, in binding form, on the checkout page immediately before purchase.
8.2 Monthly Subscription
The initial contractual term is one month. The subscription fee is charged in advance for the relevant billing period unless expressly stated otherwise during checkout.
8.3 Annual Subscription
The initial contractual term is twelve months. The annual subscription fee is charged in advance for the initial twelve-month period unless expressly stated otherwise during checkout. The annual price reflects a discount granted in consideration of the fixed twelve-month term and advance payment.
8.4 Continuation of an Annual Subscription
Unless the Annual Subscription is terminated with effect from the end of the initial term, or unless the customer expressly concludes a new Annual Subscription in accordance with Section 9.7, the subscription continues after the initial term for an indefinite period at the standard monthly subscription price displayed on the Varhor website, billed monthly in advance.The standard monthly price applicable at the time of purchase, the date from which it applies and the applicable notice period are disclosed on the pricing page and in the pre-contractual information before the binding order is submitted.This continuation is part of the agreed contractual structure and does not constitute a price change within the meaning of Section 23.
8.5 Promotional, introductory or discounted prices are subject to the specific conditions disclosed before purchase. Where a promotional price subsequently changes to a regular subscription price, the regular price, the date from which it applies and the total amount then payable are disclosed clearly before the customer enters into the subscription.
9. Term, Renewal and Cancellation — ConsumersThis Section applies to Consumers.
9.1 Initial TermThe initial contractual term is one month for a Monthly Subscription and twelve months for an Annual Subscription.
9.2 ContinuationUnless effectively terminated, the subscription continues after expiry of the initial contractual term for an indefinite period. The continuation does not create a new fixed contractual term.
9.3 Cancellation During the Initial Term
A Consumer may give notice of ordinary cancellation at any time during the initial contractual term. Unless a statutory right permits earlier termination, such cancellation takes effect at the end of the initial contractual term.
9.4 Cancellation After the Initial Term
After expiry of the initial contractual term, the Consumer may terminate the subscription at any time with effect from the end of the current billing period. In no event does the resulting notice period exceed one month. This applies both to a Monthly Subscription and to an Annual Subscription continued in accordance with Section 8.4. Where mandatory law grants a shorter notice period or an earlier termination date, the mandatory statutory rule prevails.
9.5 Reimbursement of Prepaid Amounts
Where an amount has been collected in advance for a period extending beyond the effective termination date, Varhor reimburses the proportion of the prepaid amount attributable to the period after the effective termination date where required by applicable law. Any such reimbursement is made without undue delay using the original payment method where reasonably possible, unless another method is agreed.
9.6 Information Before the End of an Annual Subscription Term
Varhor informs the Consumer in text form, in good time before the end of the initial twelve-month term, of:
- the date on which that term ends
- the continuation terms under Sections 8.4 and 9.4
- the monthly price then applicable
- the cancellation options available
- the option to conclude a new Annual Subscription
9.7 New Annual SubscriptionA new Annual Subscription is concluded only where the Consumer expressly accepts a corresponding offer in a separate ordering process. Pre-selected options or default settings are not treated as acceptance.Where the Consumer does not respond, the subscription continues in accordance with Sections 8.4 and 9.4, and no new fixed contractual term arises. A new Annual Subscription concluded in this way is a separate distance contract. The Consumer receives the pre-contractual information, the withdrawal information and the contractual confirmation for that contract in accordance with Sections 7 and 13.
10. Term, Renewal and Cancellation — Business Customers
This Section applies to Business Customers.
10.1 A Monthly Subscription renews automatically for successive monthly billing periods unless cancelled before the start of the next billing period.
10.2 An Annual Subscription continues after expiry of the initial twelve-month term for an indefinite period at the standard monthly subscription price, billed monthly in advance, unless cancelled with effect from the end of the initial term or unless the Business Customer expressly concludes a new Annual Subscription. After the initial term, the Business Customer may terminate the subscription at any time with effect from the end of the current billing period, subject to a maximum notice period of one month.
10.3 An ordinary cancellation may be submitted at any time and takes effect at the end of the then-current paid billing period, unless mandatory law, an individual agreement or the relevant subscription description provides otherwise.
10.4 No further subscription fee is charged for a renewal period after an ordinary cancellation has taken effect.
10.5 Rights of both parties to terminate for good cause remain unaffected.
11. Ordinary Termination
11.1 Customers may cancel their subscription using the cancellation options provided by Varhor, including the electronic cancellation function described in Section 12, account-management functionality, the billing portal, or cancellation in text form.
11.2 A cancellation may be submitted in text form, including by email, to: info@varhor.com
11.3 No reason is required for an ordinary cancellation.
11.4 A cancellation prevents renewal beyond the applicable termination date. Unless mandatory law provides otherwise, paid access remains available until the effective termination date.
11.5 Ordinary cancellation during an initial fixed subscription term does not, by itself, create a right to reimbursement for the remaining part of that initial term. This does not apply where reimbursement is required by mandatory law.
11.6 The following rights remain unaffected:
- statutory withdrawal rights
- termination for good cause
- statutory remedies concerning defective or non-conforming digital products
- mandatory termination rights
- statutory reimbursement rights
- any more favourable rights granted by mandatory law.
12. Electronic Cancellation Function (Cancellation Button)
12.1 For paid subscription contracts concluded by Consumers through the Varhor website, Varhor provides a continuously available, directly and easily accessible electronic cancellation function, labelled "Cancel contracts here" (Verträge hier kündigen), in accordance with § 312k of the German Civil Code (BGB).
12.2 The cancellation function does not require a login and leads to a confirmation page on which the Consumer can provide the required information and submit the termination through a confirmation button labelled "Cancel now" (Jetzt kündigen).
12.3 Varhor confirms receipt of a cancellation submitted through this function immediately, in text form and on a durable medium, stating the content of the cancellation, the date and time of receipt and the date on which the contract ends.
12.4 The statutory cancellation function is legally distinct from optional subscription-management tools or billing portals provided through third-party service providers. Where a technical billing system displays a termination date later than the date required by mandatory law, the legally applicable termination date prevails.
13. Right of Withdrawal for Consumers
13.1 Consumers entering into a distance contract have a statutory right of withdrawal. The withdrawal period is fourteen days from conclusion of the contract, subject to the applicable statutory requirements and exceptions.
13.2 The legally required information concerning the right of withdrawal, together with the statutory model withdrawal form, is provided separately in Varhor's Withdrawal Policy before conclusion of the contract and forms part of the pre-contractual information. In the event of any inconsistency between these Terms and the Withdrawal Policy, the Withdrawal Policy prevails. In the event of any inconsistency between these Terms and mandatory statutory withdrawal rights, mandatory law prevails.
13.3 A Consumer may exercise the right of withdrawal by any clear statement addressed to Varhor.
13.4 Electronic Withdrawal FunctionIn accordance with § 356a BGB, Varhor provides a continuously available, prominently placed and easily accessible electronic withdrawal function, labelled "Withdraw from contract" (Vertrag widerrufen), throughout the applicable withdrawal period.The function enables the Consumer to enter or confirm the information required by law and to submit the withdrawal declaration through a separate confirmation function.Varhor confirms receipt of the withdrawal on a durable medium without undue delay, stating the content of the declaration and the date and time of receipt.
13.5 Commencement of Services During the Withdrawal PeriodWhere a Consumer expressly requests that Varhor begin providing the Services before expiry of the withdrawal period, Varhor may begin immediately. If the Consumer subsequently validly withdraws, the Consumer may be required to pay a proportionate amount for services already provided up to the time of withdrawal, provided that the statutory requirements for such payment are satisfied.
13.6 Digital Content Supplied ImmediatelyWhere the subscription includes digital content not supplied on a tangible medium, in particular downloadable reports and publications, the right of withdrawal in respect of that digital content expires when performance begins only if:(a) the Consumer has expressly consented to Varhor beginning performance before expiry of the withdrawal period; (b) the Consumer has acknowledged that consent results in the loss of the right of withdrawal upon commencement of performance; and (c) Varhor has provided the contractual confirmation required by law.Varhor obtains this consent and acknowledgement separately during checkout and documents it.
13.7 Where a subscription contains both digital services and separately supplied digital content, different statutory rules concerning withdrawal may apply to the respective components.
13.8 Nothing in these Terms restricts mandatory withdrawal, cancellation or cooling-off rights granted to Consumers under other applicable law.
14. Prices, Currency and Taxes
14.1 The price applicable to a subscription is the price displayed immediately before the customer submits the binding order.
14.2 Prices are displayed and charged in US dollars (USD). Where the customer's payment method is denominated in another currency, the customer's bank or card issuer may apply its own conversion rate and charges; these are outside Varhor's control.
14.3 All prices displayed are total prices including any applicable value added tax and all other mandatory price components. Varhor does not offer separate net prices.
14.4 For subscription contracts, the information presented before purchase includes the total amount payable per billing period, the billing interval and any further pricing information required by applicable law. For an Annual Subscription offered to Consumers, the total annual price and the corresponding monthly cost are shown, together with the date on which the annual amount is charged.
14.5 Value added tax on electronically supplied services is charged according to the applicable tax rules, including rules based on the customer's country of residence or establishment where applicable law so requires. The customer must provide accurate information required for the correct determination of applicable taxes. Where a customer is required to account for value added tax or a comparable tax themselves under applicable law, the relevant statutory tax treatment applies.
14.6 Where the customer provides inaccurate tax-relevant information and Varhor is consequently charged additional tax, Varhor may claim the corresponding amount from the customer. This does not apply where the customer is not responsible for the inaccuracy.
14.7 Any bank fees, card charges or currency-conversion charges imposed independently by the customer's bank, card issuer or financial institution are outside Varhor's control.
15. Payment Processing
15.1 The payment methods available for a particular subscription are displayed during checkout.
15.2 Varhor uses third-party providers for membership, authentication, billing and payment functionality, currently Memberstack for membership-related functionality and Stripe for payment processing.
15.3 The contractual relationship concerning the Varhor subscription remains between Varhor and the customer. Third-party payment providers may apply their own terms and privacy information to the technical provision of payment services.
15.4 The customer authorises the applicable payment provider to charge the payment method selected by the customer for amounts becoming due under the subscription, including recurring subscription fees, until the subscription is effectively terminated. Mandatory statutory rights remain unaffected.
16. Failed or Rejected Payments
16.1 If a payment cannot be collected, further payment attempts may be made in accordance with the applicable payment-system configuration.
16.2 Varhor may request that the customer update or replace the payment method.
16.3 Where a payment remains outstanding, Varhor may temporarily suspend access to the paid Services after reasonable prior notice, unless immediate suspension is reasonably necessary to prevent fraud, misuse or a security risk.
16.4 Suspension of access does not waive a valid payment claim and does not release Varhor from its obligations where the customer is not responsible for the failed payment.
16.5 Statutory rules on default apply. Mandatory Consumer rights remain unaffected.
17. Refunds
17.1 Ordinary cancellation does not entitle a customer to a refund for an initial fixed subscription period that has already properly commenced merely because the customer chooses not to use the Services.
17.2 Section 17.1 does not limit any mandatory right:to withdraw from the contract;to terminate the contract;to obtain reimbursement following an effective termination;to obtain remedies or reimbursement for defective or non-conforming digital content or digital services;to receive a proportionate refund of prepaid fees attributable to a period after an effective termination date; orto receive any other reimbursement required by applicable law.
17.3 Where a refund is due, it is made without undue delay using the original payment method unless another method is agreed or legally required. No fee is charged for such a refund.
18. Licence and Permitted Use
18.1 Subject to payment of the applicable subscription fee and compliance with these Terms, Varhor grants the customer a limited, non-exclusive, non-transferable and non-sublicensable right to access and use the Services for the duration of the subscription.
18.2 ConsumersConsumers may use Varhor content for their own personal informational, educational and research purposes.
18.3 Business CustomersBusiness Customers may use Varhor content for legitimate internal business, analytical and research purposes, unless the relevant subscription plan expressly provides otherwise. Internal use includes sharing individual extracts with employees of the same organisation who require them for internal purposes, provided that the number of seats included in the plan is observed.
18.4 A subscription does not transfer ownership of any Varhor intellectual property to the customer.
18.5 Access to live dashboards, databases, member pages and other subscription-only functionality ends when the subscription ends.
18.6 Reports and publications lawfully downloaded during an active subscription may be retained after the subscription ends for the customer's permitted personal or internal business use, subject to the restrictions in these Terms. Such retention does not grant a right to redistribute, resell or commercially republish the content.
19. Prohibited Use
19.1 Without Varhor's prior permission in text form, customers must not:(a) reproduce, republish or redistribute complete Varhor reports, databases or substantial portions thereof; (b) resell, sublicense or commercially distribute Varhor content; (c) make paid Varhor content publicly available; (d) share membership credentials with unauthorised persons; (e) systematically scrape, crawl, harvest, copy or automatically extract Varhor content or data; (f) use automated systems to obtain content in a manner exceeding normal authorised use; (g) circumvent or attempt to circumvent technical access restrictions, authentication systems, usage limitations or membership controls; (h) use Varhor content to create, train, populate or maintain a competing commercial database, market-intelligence product or substantially equivalent commercial service through systematic extraction or reproduction; (i) remove copyright notices, source references, trademarks or other proprietary notices; (j) falsely present Varhor content as the customer's own original research; (k) interfere with the security, integrity or normal operation of the Services; or (l) use the Services in violation of applicable law.
19.2 Reservation of Rights Regarding Text and Data MiningVarhor expressly reserves the right to prohibit the use of its content for text and data mining purposes, including the development, training, validation or fine-tuning of artificial-intelligence or machine-learning systems, within the meaning of Article 4(3) of Directive (EU) 2019/790 and § 44b(3) of the German Copyright Act (UrhG).This reservation applies to all content published under the Varhor brand.In relation to content made publicly available online, Varhor declares this reservation in machine-readable form.
19.3 Nothing in these Terms restricts statutory rights that cannot legally be excluded, including legally permitted quotation, criticism, review, academic use and other applicable copyright or database-law exceptions.
20. Conformity of Digital Products and Remedies
20.1 Varhor is obliged to provide the digital content and digital services in conformity with the contract. Conformity is determined by the agreed characteristics, in particular the plan description referred to in Section 3.2, and by the objective requirements set out in applicable law.
20.2 ConsumersFor Consumers, the statutory rules on contracts for digital products (§§ 327 et seq. BGB) apply. In the event of a defect, the Consumer is entitled to the statutory remedies, in particular subsequent performance, reduction of the price, termination of the contract, and damages or reimbursement of futile expenditure where the respective statutory conditions are satisfied. The applicable statutory limitation periods remain unaffected.20.3 Business CustomersFor Business Customers, statutory rights relating to defects apply unless otherwise expressly agreed in an individual agreement or unless a modification is permitted by applicable law.
20.4 Statutory Inspection and Notification DutiesWhere a Business Customer is subject to statutory inspection or notification duties, including applicable duties under commercial law, those statutory obligations remain unaffected.
20.5 Third-Party Source DataInsignificant deviations, temporary interruptions covered by Section 21, and inaccuracies originating in third-party source data do not automatically constitute a defect merely because the underlying source later proves inaccurate, provided that Varhor has exercised reasonable care in processing the information and the Services otherwise conform to the agreed and statutory requirements.Nothing in this Section limits mandatory rights arising where the Services fail to conform to the contract or to applicable statutory requirements.
21. Service Availability, Updates and Technical Requirements
21.1 Varhor aims to maintain reasonable availability of the Services but does not warrant uninterrupted availability. Temporary interruptions may occur due to maintenance, software updates, security measures, technical faults, internet disruptions, hosting failures, authentication failures, payment-system issues, failures of third-party infrastructure, or circumstances outside Varhor's reasonable control.
21.2 Varhor takes reasonable measures to resolve material interruptions within a reasonable period.
21.3 UpdatesVarhor provides the updates necessary to maintain the conformity of the digital product during the applicable period, including security updates, and informs the customer about such updates in accordance with applicable law.If a Consumer fails to install an update provided and appropriately communicated by Varhor within a reasonable period, statutory rules concerning defects resulting from the failure to install that update apply.
21.4 The customer is responsible for maintaining a compatible internet connection, browser, device and other technical requirements reasonably necessary to access the Services. The relevant technical requirements are stated on the Varhor website where required.
21.5 Mandatory statutory rights relating to availability, provision, conformity or modification of digital products remain unaffected.
22. Changes to the Services
22.1 Varhor may change the Services beyond what is necessary to maintain conformity only in accordance with this Section and applicable law, including § 327r BGB where applicable.
22.2 A change may be made where there is a valid reason, in particular where reasonably necessary:(a) to comply with changes in applicable law, regulation, regulatory guidance or binding legal requirements; (b) to address security risks, fraud, misuse or vulnerabilities; (c) to maintain compatibility with browsers, operating systems, devices or other technical environments; (d) to adapt to changes in hosting, authentication, payment, database or other technical infrastructure; (e) to adapt to changes in third-party APIs, data formats, data availability, licensing conditions or external data-source systems on which a feature relies; (f) to replace a discontinued or materially changed third-party service; (g) to correct errors, inaccurate calculations or technical defects; (h) to respond to changes in official classifications, statistical methodologies, geographic definitions or source datasets; or (i) to prevent material degradation of the Services resulting from technological developments.
22.3 A change made under this Section does not give rise to any additional cost for the customer.
22.4 Varhor informs customers of any such change clearly and comprehensibly.
22.5 Where a change materially and adversely affects a Consumer's access to or use of the digital product, Varhor informs the Consumer on a durable medium within the period required by applicable law of the features and timing of the change and of the Consumer's right to terminate. Where the statutory conditions are satisfied, the Consumer may terminate the contract free of charge within the applicable statutory period.
22.6 The removal of previously published historical content from the membership area is treated as a change within the meaning of this Section where it affects the agreed Services.
23. Price Changes
23.1 Varhor may change the prices of subscriptions offered to new customers at any time.
23.2 A price change does not retroactively affect a subscription period that has already been paid for.
23.3 A price change affecting an existing Consumer subscription becomes effective only with the Consumer's valid agreement, or where and to the extent a price change is permitted under applicable mandatory law. Silence is not treated as agreement.
23.4 For Business Customers, Varhor may adjust prices with effect from the beginning of a future billing period, provided that Varhor gives notice in text form at least six weeks before that billing period begins. The Business Customer may terminate the subscription with effect from the date on which the new price would first apply by giving notice before that date. Where the Business Customer does not terminate before that date, the adjusted price applies from that billing period onwards.
23.5 The transition from the discounted annual price to the standard monthly price at the end of an initial Annual Subscription term under Section 8.4 is not a price change within the meaning of this Section, provided that the applicable subsequent monthly price and commencement date were clearly disclosed before the binding order was submitted.23.6 Nothing in this Section creates an unrestricted right for Varhor to increase the price of an existing Consumer contract unilaterally.
24. Suspension and Termination for Cause
24.1 Varhor may temporarily restrict or suspend access where reasonably necessary because of:unauthorised redistribution of paid content;credential sharing;attempted circumvention of access controls;systematic unauthorised scraping or extraction;fraud or suspected fraud;serious security risks;unlawful use; oranother material breach of these Terms.
24.2 Except where immediate action is reasonably necessary, Varhor will give the customer reasonable notice and an opportunity to remedy a remediable breach before terminating a subscription for cause.
24.3 Either party may terminate the contract for good cause where, taking into account all circumstances of the individual case and weighing the interests of both parties, continuation of the contractual relationship cannot reasonably be expected.
24.4 Where Varhor terminates for cause and prepaid amounts are attributable to a period after the effective termination date, Varhor reimburses those amounts where required by applicable law. Claims for damages remain unaffected.
25. Customer Data After Termination
25.1 After termination of the contract, Varhor no longer uses content provided or created by the Consumer in the course of using the Services except where continued use is permitted by applicable law, including § 327p BGB. This may include circumstances in which the content:has no utility outside the context of the Services;relates only to the Consumer's activity when using the Services;has been aggregated with other data and cannot be disaggregated or can be disaggregated only with disproportionate effort; orwas generated jointly with others who continue to use the content.
25.2 Where required by applicable law, Varhor makes qualifying content available to the Consumer on request free of charge, within a reasonable period and in a commonly used, machine-readable format. Statutory exceptions remain unaffected.
25.3 Statutory retention obligations and the Privacy Policy remain unaffected.
26. Liability
26.1 Unlimited LiabilityVarhor is liable without limitation:for intent and gross negligence;for culpable injury to life, body or health;under mandatory statutory product-liability provisions;where Varhor has expressly assumed a guarantee; andin any other case in which liability may not lawfully be excluded or limited.
26.2 Essential Contractual ObligationsIn cases of ordinary negligence, Varhor is liable where an essential contractual obligation has been breached. An essential contractual obligation is an obligation whose performance is necessary for the proper execution of the contract and on whose performance the customer may normally rely.In such cases, liability is limited to damage that was foreseeable and typical for this type of contract at the time the contract was concluded.
26.3 Subject to Sections 26.1 and 26.2, liability for ordinary negligence is excluded to the extent permitted by law.
26.4 The limitations of liability in this Section also apply, to the extent legally permissible, to Varhor's legal representatives, employees, agents and persons engaged in performing contractual obligations.
26.5 Nothing in this Section excludes or limits mandatory statutory remedies available to Consumers, including remedies relating to the provision, conformity or modification of digital products under Section 20.
27. Data Protection
27.1 Personal data is processed in accordance with Varhor's separate Privacy Policy and applicable data-protection law.
27.2 The Privacy Policy provides information on, among other things:the categories of personal data processed;the purposes and legal bases of processing;recipients and service providers;international data transfers;retention periods;data-subject rights; anddata-protection contact information.
27.3 Where providers such as Memberstack, Stripe or other service providers are involved in account functionality, authentication, hosting, communications, analytics or payment processing, relevant information concerning such processing is set out in the Privacy Policy.
28. Compliance, Sanctions and Legal Restrictions
28.1 Varhor may refuse to enter into, suspend or discontinue a contractual relationship where providing the Services or processing the relevant transaction would violate applicable sanctions, export controls, trade restrictions, anti-money-laundering requirements, court orders or other mandatory legal requirements.28.2 The availability of subscriptions or particular payment methods may depend on geographic, legal or technical restrictions imposed by payment providers, financial institutions or other service providers.
28.3 Varhor will not rely on this Section to restrict rights that mandatory Consumer law does not permit Varhor to restrict.
29. Third-Party Services and Links
29.1 The Services may contain integrations with, or links to, websites, databases, platforms or services operated by independent third parties.
29.2 Where a customer voluntarily accesses or uses an independent third-party service, that third party's own contractual terms and privacy policies may apply to that use.
29.3 The existence of a link or reference does not imply endorsement, control, affiliation or responsibility for third-party content. Varhor's responsibility for third-party content remains subject to applicable statutory liability rules.
30. Changes to These Terms
30.1 Varhor may amend these Terms for future contracts and future subscriptions.
30.2 The version of the Terms incorporated into a contract at the time that contract is concluded remains applicable to that contract unless:(a) Varhor and the customer validly agree to a change; (b) a change is required by mandatory law; or (c) another legally valid contractual or statutory basis permits the change.
30.3 Continued silence by a Consumer is not treated as acceptance of a contractual change.
30.4 Changes to the Services themselves are governed by Section 22.
31. Governing Law
31.1 These Terms and contracts concluded under them are governed by the laws of the Federal Republic of Germany, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG), insofar as applicable.
31.2 Consumers
For Consumers, this choice of law does not deprive the Consumer of the protection afforded by mandatory provisions of the law of the country in which the Consumer has their habitual residence where those provisions would apply in the absence of the choice of law.
32. Jurisdiction
32.1 ConsumersThe statutory rules governing international and local jurisdiction apply. Nothing in these Terms restricts a Consumer's right to bring proceedings before a court having jurisdiction under applicable mandatory Consumer law.
32.2 Business CustomersWhere the customer is a merchant (Kaufmann), a legal entity under public law or a special fund under public law, and to the extent legally permissible, the courts having jurisdiction at Varhor's place of business in Germany have exclusive jurisdiction over disputes arising out of or in connection with the contractual relationship. Mandatory statutory places of jurisdiction remain unaffected.
33. Consumer Dispute Resolution
33.1 Varhor is neither willing nor obliged to participate in dispute-resolution proceedings before a German consumer arbitration board (Verbraucherschlichtungsstelle), unless Varhor becomes legally obliged to do so.
33.2 Where applicable law requires Varhor to participate in a particular dispute-resolution procedure or to provide additional information concerning a competent dispute-resolution body, the statutory requirements prevail.
33.3 This Section does not restrict a Consumer's right to seek legal remedies before a competent court.
34. Severability
34.1 If an individual provision of these Terms is wholly or partially invalid, void or unenforceable, the validity of the remaining provisions is not affected.
34.2 The applicable statutory provisions apply in place of an invalid or unenforceable provision.
35. Contact
Varhor – Real Estate Market Intelligence
Diana Bagdasaryan
Bismarckstraße 19 A
32756 Detmold
Germany
Email: info@varhor.com